Resume
Experience
Marketing Intern
Sep 2021 - May 2023
The Wildcat's Den
Manhattan, KS
Contacted businesses & private individuals through Instagram direct messages to solicit new donors, and secure NIL deals for clients.
Assisted with the planning and execution of small events, scheduling of venues, and communication with photographers, videographers, and clients.
Designed a variety of high-impact digital marketing collateral, including social posts and video content for various social platforms.
Collaborated with various departments and organizations within the Kansas State Student Union to create and promote events and initiatives through social media.
Analyzed social media metrics and provided regular reports on performance, identifying areas for improvement and making recommendations to optimize content and strategies for executive leadership
Social Media Assistant
Aug 2021 - May 2023
K-State Student Union
Manhattan, KS
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Support Director
Jan 2022 - July 2022
Chick-fil-A Muskogee
Muskogee, OK
Built an engaged support team that ensured Chick-fil-A Operating standards were being met all day, every day.
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Oversaw inventory, food safety, cash management, facilities, training, and marketing to exceed restaurant goals.
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Maintained Food Safety Performance Level of 1 (Elite), leveraged LEAN to create, implement, and sustained effective systems and processes that eliminated waste.
Marketing Director
Jan 2021 - Dec 2021
Chick-fil-A Muskogee
Muskogee, OK
Communicated with owner, general manager, and leaders on marketing campaigns executed via email marketing and/or through the Chick-fil-A One App
Initiated partnerships with large and small businesses, local government offices, as well as local schools to grow community involvement, catering sales, and CFA One App sales
Front of House Operations Director
Mar 2020 - Dec 2020
Chick-fil-A Muskogee
Muskogee, OK
Scheduled 70+ employees reaching set labor cost goals.
Managed a 4.5-million-dollar restaurant during the COVID-19 pandemic, and collaborated with other restaurant leaders to grow sales by nearly 19%.
Ensured compliance with Chick-fil-A brand standards and maintained a clean and organized restaurant environment.
Fostered a culture of excellence, teamwork, and accountability among front-line and management team members, resulting in a positive and productive work environment.
Team Member (Seasonal)
Feb 2019-March 2020
Chick-fil-A Muskogee
Muskogee, OK
Provided excellent customer service by greeting and interacting with customers in a friendly and professional manner, taking and fulfilling orders accurately and efficiently, and resolving any customer concerns or issues.
Adapted to changes in the work environment, handled unexpected situations and challenges with ease, and demonstrated flexibility in work schedules and job duties as needed.
Education
Kansas State University
Manhattan, Kansas
B.S. Business Administration, Marketing, minor in Management, Sports & Entertainment Business certificate
Soft Skills
Communication
Leadership
Customer Service
Scheduling
Detail-Oriented
Adaptability
Hard Skills
MS Office
Adobe: Express & Photoshop familiarity with Premier Pro
Digital Analytics: Meta, Twitter, & Linkedin
Social media publishers: Later
Social Media; Instagram, Twitter, Facebook, Linkedin, Tiktok, etc.
Social media planning: Airtable & Sprout Social
Multimedia Content Editing